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Brilliant Customer Service: How to Impress your Customers! from Udemy

June 1, 2023 by Michelle

Course Preview Brilliant Customer Service: How to Impress your Customers!

Rating: 4.6 out of 5
Paid: Yes
Platform: Udemy

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Overview

If you’re looking to level up your people skills and stand out from the crowd, this course is for you. It covers high-quality customer service models, strategies for improving your skills, and easily applicable tactics for your customer service reps. Plus, learn the art of handling complaints professionally and understand the benefits of customer relationship management (CRM) for elevating your service standards.

The course dives into topics such as face-to-face customer interactions, effective use of communication tools like telephone, email, and CRM, handling difficult or angry customers, and empowering your front line staff. Designed for decision-makers, front line customer service reps, relationship managers, and anyone involved in client relationships, this course is led by the inspiring and experienced Mr. Hunt, whose work has received fantastic evaluations averaging 9.0 on a 10-point scale. Don’t miss out on the opportunity to learn from the MD and principal facilitator of UK Seminars!

Current Coupon

Udemy usually has a very limited availability of discount codes, by clicking the check and activate coupon button below we’ll try to automatically find and apply a coupon for you (if any are available).

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Skills you’ll learn

  1. Enhance people skills for differentiation.
  2. Implement high-quality customer service models.
  3. Learn and use effective communication strategies.
  4. Handle complaints professionally and tactfully.
  5. Utilize customer relationship management (CRM) for improved service.
  6. Navigate face-to-face, telephone, email, and CRM interactions.
  7. Deal with difficult or angry customers.
  8. Empower front-line employees to excel in the customer experience.

Summary

Discover the art of delivering exceptional customer service through Lecturio GmbH’s highly-rated course, “Brilliant Customer Service: How to Impress your Customers!” With six captivating lessons and an impressive 24,872 students having already experienced its benefits, this course is designed to transform your skills and leave a lasting impression on your customers. Dive in and join the satisfied 4.6-star-rated community today!

Ready to Take Your Skills to the Next Level?

Don’t miss out on this opportunity to learn from the best in the field.

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  2. Customer Service Mastery: Delight Every Customer from Udemy
  3. Customer Service: Soft Skills Fundamentals from Udemy
  4. Customer Service Success: Take Your Skills to the Next Level from Udemy
  5. Customer Service English Essentials from Udemy
  6. Social Media Marketing Advertising 2023: Get More Customers! from Udemy

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