Rating: 4.5 out of 5
This unique online course focuses on leadership, organizational culture, and best practices for leading and implementing projects, with 80-90% of the content dedicated to these topics. The remaining 10-20% covers diagramming techniques, as getting the culture and leadership skills right is crucial for process improvement success. The course aims to teach you how to analyze problems and implement solutions effectively, master soft skills, and diagram processes in a way that adds value to your organization.
Throughout the course, you’ll cover sections such as Stakeholder Management, DMAIC (Define, Measure, Analyze, Improve, Control), and Critical Leadership Qualities. You’ll get access to over 5.5 hours of content, downloadable resources, and real-world examples. Whether you’re experienced or a complete beginner, this course is designed to provide a well-organized resource for learning or continuous improvement of your process improvement toolbox. Join in on this journey to transform your role, earn more, and make a greater impact in your organization.
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Skills you’ll learn
- Analyze problems and effectively implement solutions through process interviews.
- Master soft skills and influence dynamics for project success.
- Diagram processes to better understand workflow.
- Conduct thorough process interviews to gather information.
- Review procedures and identify areas for improvement.
- Identify suitable solutions for process improvement.
- Implement solutions and track results for success.
- Implement controls to maintain improved processes.
Join esteemed instructors Ben Wann and Rebecca McWilliams as they expertly guide you through 190 enriching lessons on leadership, business process improvement, and process mapping. Be part of a thriving community of 9,505 eager students, and with a remarkable 4.5 out of 5 rating, this course is sure to equip you with the vital knowledge and skills to excel in your career. Don’t miss out on this amazing learning experience!